Merchants set and perform delivery
SellTrove does not deliver orders. Each merchant sets their own delivery zones, rates and timeframes, and arranges fulfilment themselves or through a carrier they choose.
Delivery cost and estimated timeframe are shown at checkout before payment.
If an order does not arrive
Contact the merchant, who is responsible for the fulfilment of their orders. If it is not resolved, the complaints process on the help centre is available.
Contact
Questions about this document can be sent to hello@selltrove.ng. Privacy and data protection enquiries go to privacy@selltrove.ng.