Who this agreement is between
These terms are between SellTrove and you — whether you are creating a business account, browsing the marketplace, or otherwise using the platform.
Merchants are additionally bound by the Merchant Agreement. Where the two documents differ on a point specific to selling, the Merchant Agreement applies.
Your account
You are responsible for the accuracy of the information on your account and for keeping your login details secure. Activity carried out through your account is treated as yours.
You must be legally capable of entering into a contract, and if you create an account on behalf of a business, you confirm you are authorised to bind that business.
What SellTrove provides, and what it does not
SellTrove provides software for running an online business: storefronts, catalogue and order management, and connections to third-party services such as payment providers.
SellTrove is not a bank, a payment processor, a logistics company, or the seller of any merchant's goods. Payments are processed by licensed providers. Delivery is performed by the merchant or their carrier. The contract of sale for any item is between the buyer and the merchant.
Acceptable use
The Acceptable Use Policy forms part of these terms and sets out what may not be done on the platform.
Fees and subscriptions
Paid plans are billed in advance for the period you select. Fees are stated on the pricing page before you subscribe.
Changes to pricing are notified in advance and take effect at your next renewal, not mid-term.
Suspension and termination
You may close your account at any time. SellTrove may suspend or terminate an account for breach of these terms, for unlawful activity, or where required by law or by a payment provider.
On termination you may export your data for a defined period before deletion.
Changes and governing law
Material changes to these terms will be notified in advance. Continued use after the effective date constitutes acceptance.
These terms are governed by the laws of the Federal Republic of Nigeria.
Contact
Questions about this document can be sent to hello@selltrove.ng. Privacy and data protection enquiries go to privacy@selltrove.ng.